on may 29, 2018, shenzhen dicolor optoelectronics launched a two-month follow-up after-sales service of “gratitude to clients, 365-day service” to transform the previous after-sales service operations. from passivity to initiative, responds quickly, and takes the initiative 2018/6/8to come. customers provide free after-sales service and customer care.
on may 29, 2018, shenzhen dicolor optoelectronics launched a two-month follow-up after-sales service of “gratitude to clients, 365-day service” to transform the previous after-sales service operations. from passivity to initiative, responds quickly, and takes the initiative to come. customers provide free after-sales service and customer care.
” gratitude to clients, 365-day service ” activity:
1, through theoretical training to enable customers to have common exclusion of display screen problems and processing capabilities;
2, through practical training and practical operation to enable customers to have their own maintenance to replace the lamp beads, general ic fault handling capabilities;
3, check and repair the customer’s bad products.
” gratitude to clients, 365-day service ” is a large-scale return service for tesco in 2018. it is implemented in three. phases, each for two months, covering many domestic and international countries and regions. the first domestic station was launched in guizhou, the hinterland of southwest china. shenzhen dicolor optoelectronics after-sales engineers conducted product training for customer technicians and solve onsite problems encountered by customers with the use of products, to enhance the customer’s familiarity with the product and use.